THE MOUNTAINS AT YOUR FINGER TIPS

Download our free app and get all the information you want and need to make the most of your season.

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Season Pass & EDGE Card holders: Check your scans and number of days.

All Travelers:
Save on data fees. Free WiFi powered by TELUS is available at our 3 on-mountain lodges and 3 base locations.

Available now for Android and iPhone - Free.

Frequently Asked Questions Get the App
 
 

Free WiFi - Where are the free hotspots?

Where are the free hotspots located?

  • Roundhouse Lodge: Whistler Mountain
  • Rendezvous Lodge: Blackcomb Mountain
  • Glacier Creek Lodge: Blackcomb Mountain
  • GLC/Village Gondola: Whistler Village
  • Merlin's/Wizard Express: Blackcomb Base
  • Dusty's/Creekside Gondola: Creekside

GPS tracking does not require data.

Mobile Pass - Can I Use This Mobile App Instead Of My Pass?

Can I Use This Mobile App Instead Of My Pass?

No. While the pass has mobile ticketing capabilities, this feature is still in a testing phase with staff only. You still need a lift ticket, EDGE Card or Pass to access Whistler Blackcomb.

What Devices are Supported?

What Devices Is This App Compatible With?

iPhone - the app is compatible with iPhone 3GS (with iOS 4.0 upgrade), iPhone 4, iPod touch (3rd generation), iPod touch (4th generation), and iPad.

Android – The app requires Android version 2.2 and above.

Blackberry - Will there be support for RIM devices?

Blackberry - Will there be support for RIM devices?

Blackberry customers are important to us. We are currently working on a Blackberry solution which will function on older and new models.

Our mobile website is currently compatible with most Blackberry devices:

Mobile Website

iPhone 3 - Will there be Support for the iPhone 3?

Will there be Support for the iPhone 3 or first generation iPhone?

We are currently working on a "lite" version of our App to support older handsets including the iPhone 3. iPhone 3GS is fully supported with the execption of taking photos within the App.

Our mobile website is currently compatible with older models of the iPhone:

Mobile Website

Login Name - What User Name And Password Can I Use To Log Into My App?

What User Name And Password Can I Use To Log Into My App?

If you have purchased a product from Whistler Blackcomb before, you can log into the Whistler Blackcomb application with your eStore user name and password. Account Page »

I've Logged-In As A Guest. How Do I Sign Back In With My EStore Account Information?

I've Logged-In As A Guest. How Do I Sign Back In With My EStore Account Information?

From the Guest Pass screen, click on the white gear icon:


This will return you to the sign-in page.

How Do I Navigate With The Live Bars?

How Do I Navigate With The Live Bars?

The lower section of the screen is the "Live Bar" zone. This allows you to navigate through the available pages (left and right). When you find a page that you're looking for, simply swipe "UP" to expand that page. Be sure to swipe in that lower Live Bar zone to make this work. Once you swipe "UP" the page becomes active and all the content can be seen.

The GPS Does Not Seem To Be Very Accurate

The GPS Does Not Seem To Be Very Accurate

Tip:
Set the "Altitude Change" slider to 20m or even 25m. This can be found by clicking on the white gear icon from the Run Tracking screen:

If you're a fast skier or rider, this setting should help. Especially if you're covering plenty of vertical.

What Features Does Whistler Blackcomb Live Include?

What Features Does Whistler Blackcomb Live Include?

Whistler Blackcomb's official app, powered by TELUS gives you real-time mountain information direct from Whistler Blackcomb - lift status, weather, groomed runs, webcams and more. Skiers and riders will be able to track their runs using GPS, view trail maps, track total vertical and distance by run and day. With the app you can connect with friends via Twitter and Facebook. Plus, there will be exclusive offers for TELUS subscribers.

Password Help

What if I need assistance to look up or reset my account password or to create a new account?

Whistler Blackcomb Live allows you to view the number of days and scans on your Season Pass or EDGE Card.

Use your existing eStore Pass or Card login for whistlerblackcomb.com to access this information in the mobile app.

Password Help

Can I Contact You For Additional Questions?

Can I Contact You For Additional Questions?

Please send us an email with your feedback »