Why Book With Us?
Our specially trained team of supervisors in Customer Care is dedicated to delivering world-class service to all of our valued customers, 7 days a week, 365 days of the year. We are here to provide you with personalized support before, during and after the reservation process. We will ensure you have the best experience possible so you can focus on everything Whistler Blackcomb has to offer!
The Perfect Vacation
We have dedicated Customer Care Supervisors available all hours of operation to assist you in the event that your vacation is not as promised.
Hotel Amenities: Where possible we'll contact you prior to travel when we learn of a change to a feature or amenity promised by your hotel. Upon arrival, if you find an amenity is not as described on our website--for example the pool is closed--contact us and we will find an alternative option to suit your needs.
Upgrades: If you arrive to find that your mountain view is of something different than what you booked, call us immediately, and we will work with the hotel to rectify the situation.
Overbooking: On the chance that the hotel experiences an overbooking, we will work directly with the hotel to get you a room in that hotel or a comparable one at no extra charge to you. Any upgrades, however, will be at your own expense.
Protect Your Trip
Experienced travelers know that an unplanned occurrence can always arise, before or during a trip. Cancellation penalties can be steep, even if due to an unforeseen emergency. And even though your credit card company's insurance may provide some protection, they do not cover everything. Help prepare for the unexpected.
Protect yourself and your travel. More Information »
Over the course of the last few days I had the pleasure of speaking with Bianca to plan a ski trip for my sons and I to Whistler Blackcomb. Bianca was extremely patient and very knowledgeable. I wanted to send you a note to let you know that she did a great job. I am looking forward to the trip.
Dec. 6th, 2012
Agent: Bianca Tejada
I would like to extend my thanks for your outstanding service. As a direct result of your efforts, I would not only use Resort Reservations Whistler again, but I would highly recommend it to my family and friends. You and your colleagues are clearly experts on Whistler and are truly committed to giving each guest the best possible experience. You make travel arrangements for Whistler and easy one stop shop.
Jan. 14th, 2013
Agent: Rebecca Parks
I spoke with Jenni Tom. She was over the top informative helping us get the best deals on everything we could imagine. She was courteous, efficient and most of all, I felt she did the majority of the booking. I've spent countless calls with her discussing the best lessons for our kids and her recommendations on skiing and snowboarding for our teenage son (as we aren't as familiar with the later). I not only decided to do my bookings with her rather than arranging directly with some of the sources, but she also helped do the bookings for my sister-in-law and her family who are meeting us there.
Jan. 30th, 2013
Agent: Jenni Tom
Many many thanks for this - it is really appreciated and you have made my day. Many thanks also to your superiors. You have been very very helpful and I would like to send feedback to your superiors that you should be recognized and commended for going the extra mile and for providing such excellent customer service. You really listened and did all that you could to help. Many thanks once again.
Feb. 14th, 2013
Agent: Jennifer Mah
Thank you Amanda. You were incredibly helpful, knowledgeable and courteous. Usually, dealing with reservations over the phone is frustrating because the agent is rude, not knowledgeable or not willing to patiently go over all the options. With you, it was easy and I felt like you gave me all the options and let me decide at my own speed.
Beverly Hills, CA
Mar. 19th, 2013
Agent: Amanda Savinkoff
I just wanted to send a quick message to management that I have been dealing with Erin in reservations. She has been so helpful and so diligent. I have thoroughly enjoyed booking my accommodations, board lessons, eco tour, ziplining and Scandinave spa through her. Good work Erin. It’s so nice to deal with people like you
Mar. 15th, 2013
Agent: Erin Liivam
Jennifer has been so friendly, obliging and very efficient. She was very helpful with information. Her follow up was great (not pushy at all). We were so lucky to have Jennifer handle our booking. We now can’t wait to come over! Your reservation centre made our trip booking very easy – and we got a great price too.
Lindfield, NWS, Australia
Mar. 26th, 2013
Agent: Jennifer Mah
Using state-of-the-art technology, TELUS unleashes the power of the internet to deliver the best solutions to Canadians at home, in the workplace and on the move.
Coca-Cola offers the world's favourite beverage brand to Whistler Blackcomb guests as a part or their memorable resort experience. As the cold drink sponsor at Whistler Blackcomb, Coca-Cola brings more than ice-cold refreshment.
Since 1995, GMC has been the Official Vehicle of Whistler Blackcomb. GMC trucks and SUVs give you the performance, engineering and technology to get you, your family and friends and all their gear to and from the mountain any time of the year.
Bud Light is brewed longer for a refreshingly easy-drinking taste, using the highest quality brewing ingredients to give it that unique, clean aroma and crisp, smooth finish. Its superior drinkability makes it the number one selling light beer in the world.
Avis Car Rental and its subsidiaries operate one of the world's best-known car rental brands with approximately 5,200 locations in more than 165 countries.
The Globe and Mail, Canada's National Newspaper, daily offers unparalleled national, international and business reporting, analysis and commentary to all the guests and patrons of Whistler Blackcomb.
Our name represents a long-standing tradition of producing premium wines from Canada and around the world; it is your guarantee of outstanding quality and an uncompromising commitment to making great wine. We’ve got a wine for that.
Smirnoff is proud to be the vodka sponsor of Whistler Blackcomb. From extraordinary event experiences, to the latest in Music, Nightlife and extraordinary Cocktails. The world's best cocktails start with Smirnoff.
W.L. Gore & Associates, the makers of GORE-TEX® products, is proud to be the official technical fabric sponsor of Whistler Blackcomb. GORE-TEX® products are wearable weather protection that keeps you dry and comfortable from head to toe in any kind of weather.
American Express is the official Card of Whistler Blackcomb. The sponsorship program brings unique offers, purchase incentives and rewards for American Express® Cardmembers. ®,™: Used by Amex Bank of Canada under license from American Express