whistler heli-skiing

Cancellation & Refund Policies

Winter 2020.2021

PAYMENT, CANCELLATION & REFUND POLICIES


Our goal at Whistler Heli-Skiing is to exceed our guest expectations, but sometimes there are circumstances that are beyond our control.

  • NEW for 2020.21 - Book Worry Free. Bookings made prior to Oct 1st, 2020 a $49 deposit per person will be taken at time of booking. Remainder of balance will be charged to the credit card provided on Oct 1st, 2020.
    All bookings made on or after Oct 1st, 2020, full payment will be taken at time of booking.
  • For groups of over 10 persons, full payment will be taken at time of booking.
  • If we do not fly, you will receive a full refund. We will do our best to reschedule your ski day based on availability.
  • Date changes are allowed with no penalty prior to 10 am the day before you’re scheduled to fly.
  • If you cancel after 10 am the morning before your fly day you will be charged a cancellation fee of $200/person plus applicable taxes.
  • If you cancel on the morning of your intended fly day, there will be no refunds.
  • If we cancel during the ski day, you will be refunded based on the amount of runs skied.
  • If you cannot complete all of runs due to injury, illness, or ability there will be no refund.
Book Worry Free

*Note: Whistler Heli-Skiing reserves the right to modify its refund policy at any time.