Resort Quest Whistler 218-4368 Main Street, Whistler BC

ResortQuest Whistler is the leading supplier of accommodation rentals in Whistler. With a diverse selection of over 500 Whistler rental accommodation options available in Whistler and Blackcomb area to choose from. Since 1995, thousands of visitors from around the world have relied on ResortQuest Wh...
ResortQuest Whistler is the leading supplier of accommodation rentals in Whistler. With a diverse selection of over 500 Whistler rental accommodation options available in Whistler and Blackcomb area to choose from. Since 1995, thousands of visitors from around the world have relied on ResortQuest Wh...
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Booking Calendar

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Booking Calendar

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Policies

Check In

Check-in time is after 4:00 p.m. Due to our high standards for cleanliness, not all units will be ready for check-in promptly at 4:00 pm. We ask for your patience and suggest that you have alternate plans available between 4:00 and 6:00 p.m. in case the unit is not yet ready. Please ensure that all keys are returned to the office upon check out.

***Please be advised that in order to best protect the health of our guests and staff we are currently not accepting bookings from travelers who have been in Canada for less than 14 days. Thank you for your understanding.*** IMPORTANT: The primary guest of the reservation (name that is on the actual reservation) must be the valid credit card holder of the reservation, must occupy the rental property the entire term of the reservation, must be present at check-in and must supply the credit card/s that have been applied to their reservation at time of check-in. ResortQuest Whistler reserve the right to impose an increase in security deposit, and may request additional paperwork to be signed upon check-in for long weekends, Special events or any other period at the discretion of ResortQuest Whistler. ResortQuest Whistler reserve the right to deny 3rd party payments over the following periods: Long Weekends, Special events or any other period at the discretion of ResortQuest Whistler. Methods of Payment/Security Deposit: ResortQuest Whistler accept Visa, MasterCard, American Express & Discover credit cards. All payments must be paid in Canadian dollars. A credit card will be required upon check-in for incidental charges and a security deposit. ResortQuest Whistler pre-authorizes the credit-card number for a security deposit in case of damages or incidentals incurred that are not covered by, or exceed the damage waiver. The pre-authorization will typically be voided 10 -15 business days after departure date provided there is no damage, missing inventory, telephone charges and/or excessive cleaning required. At times, due to bank restrictions, the pre-authorization may not be voided until after 15 days. The security deposit amount that is pre-authorized at check-in will vary based on unit size. No credit-card fees will be charged to guests. Security deposit amounts authorized upon check-in will vary based on room size and will be anywhere between $250-$2000 CAD per room. Cascade Lodge Check-in: 24-hour check in/out facility located at 4315 Northlands Blvd. (604-905-4875): Cascade Lodge, Lake Placid Lodge & The Bluffs guests only. Glacier Lodge Check-in: 24-hour check in/out facility located at 4573 Chateau Blvd. 604-905-4875, extension #2: GLACIER LODGE GUESTS ONLY Town Plaza Check-in: Deer Lodge, 4314 Main St. 604-905-4875, extension #2: Sun-Thu 9am-9pm and Fri-Sat 8am-12am midnight. After hours guests refer to signage on front door. TOWN PLAZA GUESTS ONLY Whistler Peak Lodge Check-in: 24-hour check in/out facility located at 4295 Blackcomb Way. (604-938-0878) - WHISTLER PEAK LODGE GUESTS ONLY. The Aspens on Blackcomb Check-in: 24-hour check in/out facility located at 4800 Spearhead Dr. (604-932-7222): Aspens, Glacier's Reach, Greystone, Symphony, The Marquise, Villas Foxglove, Villas Snowberry, Woodrun, Marketplace Lodge, Stoney Creek Lagoons, Stoney Creek Northstar, Stoney Creek Sunpath, The Gables, Tyndall Stone Lodge, Valhalla , Montebello & Powderhorn guests only. After hours check in for ResortQuest guests please contact 604-905-4875, extension #2.

Check Out

Checkout time is 10:00 a.m. Please ensure that all keys are returned to the office upon check out. If ResortQuest Whistler is required to retrieve keys left in the unit by the guest, a $30 fee (per key) will be charged to the guest's credit card.

Children

Children are FREE - 12 years and younger. Written Deposit and Cancellation Policy: SUMMER 2020: MAY 1, 2020 – NOV 25, 2020: Full Payment is taken 30 days prior to arrival and is 100% non-refundable. PARTIALLY REFUNDABLE SUMMER 2020 PROMOTION: MAY 1, 2020 – NOV 25, 2020: One night's room rate plus applicable taxes is charged as a deposit at the time of booking and is 100% non-refundable. Final Payment: Balance + taxes is automatically charged to the guest's credit card 14 days prior to arrival and is 100% non-refundable. REGULAR WINTER 2020/2021 SEASON: NOV 26 - DEC 17, 2020 and JAN 03 - APR 30, 2021 •Full Payment is taken 30 days prior to arrival and is 100% non-refundable. HOLIDAY SEASON: DEC 18, 2020 - JAN 02, 2021 •Full Payment is taken 60 days prior to arrival and is 100% non-refundable. PARTIALLY REFUNDABLE WINTER 2020/2021 PROMOTION: NOV 26 - DEC 18, 2020 & JAN 3 - APR 30, 2021 One night's room rate plus applicable taxes is charged as a deposit at the time of booking and is 100% non-refundable. Final Payment: Balance + taxes is automatically charged to the guest's credit card 30 days prior to arrival and is 100% non-refundable. PARTIALLY REFUNDABLE WINTER HOLIDAY 2020/2021 PROMOTION: DEC 19, 2020 - JAN 2, 2021 One night's room rate plus applicable taxes is charged as a deposit at the time of booking and is 100% non-refundable. Final Payment: Balance + taxes is automatically charged to the guest's credit card 60 days prior to arrival and is 100% non-refundable. DEC 19, 2020 - JAN 2, 2021 One night's room rate plus applicable taxes is charged as a deposit at the time of booking and is 100% non-refundable. Final Payment: Balance + taxes is automatically charged to the guest's credit card 60 days prior to arrival and is 100% non-refundable. The guest is responsible for payment of all nights reserved, regardless of the guest's actual arrival or departure. There will be no refund for early departures or unused nights. LAST MINUTE HOTEL DEALS: 100% non-refundable full payment taken at time of booking. Cascade Lodge Renovation Notice; A hallway renovation project will take place between April 20th to June 28th, 2020 at the Cascade Lodge. During this period, there may be some minor noise disruptions from the use of hand tools between the hours of 8am-6pm. We apologize for any inconvenience, please inquire if you have questions about staying at this property.

Other Policy

***Based on the direction of the British Columbia CDC, please note that we have temporarily closed all on-site pools, hot tubs, saunas, and fitness centres until further notice. We apologize for any inconvenience.*** ***Please be advised that in order to best protect the health of our guests and staff we are currently not accepting bookings from travelers who have been in Canada for less than 14 days. Thank you for your understanding.*** SUMMER 2020: MAY 1, 2020 – NOV 25, 2020 Cascade Lodge, The Aspens on Blackcomb and Whistler Peak Lodge ONLY: the individual making the reservation must be 21 years of age or older and must occupy the rental property the entire term of the reservation and have a valid credit card in their name. All other RQW properties: the individual making the reservation must be 25 years of age or older and must occupy the rental property the entire term of the reservation and have a valid credit card in their name. Over Victoria Day / May Long Weekend (May 15-17 inclusive), the age is 25 years for ALL PROPERTIES. No exceptions please. Base rates are based on the following occupancy per unit type: Hotel Room/Studio/1 Bedroom: 2 guests and 1 + Bedroom or larger: 4 guests. Additional guests in the unit will be subject to extra person charges but cannot exceed the maximum occupancy. $15 per adult plus taxes and fees. (13 years or older). There will be no extra person charges for children (0-12 years). WINTER 2020/2021: NOV 26, 2020 - APRIL 30, 2021 Cascade Lodge, The Aspens on Blackcomb and Whistler Peak Lodge guests ONLY: the individual making the reservation must be 19 years of age or older and must occupy the rental property the entire term of the reservation and have a valid credit card in their name. Except for Jan 15 - 18, 2021 (Martin Luther King Long Weekend): Only guests of the age 21 or older are allowed to check in, check out or stay at the accommodation without a parent or official guardian. NO EXCEPTIONS! All other RQW properties: the individual making the reservation must be 21 years of age or older and must occupy the rental property the entire term of the reservation and have a valid credit card in their name. Base rates are based on the following occupancy per unit type: Hotel Room/Studio/1 Bedroom: 2 guests and 1 + Bedroom or larger: 4 guests. Additional guests in the unit will be subject to extra person charges but cannot exceed the maximum occupancy. $30 per adult plus taxes and fees. (13 years or older). There will be no extra person charges for children (0-12 years). HOUSEKEEPING While linens and bath towels are included in the unit, daily maid service is not included. INTERNET Although some of ResortQuest Whistler properties provide complimentary internet, not all suites/properties have this feature. If having internet access is of utmost importance to the guest we highly recommend that the guest/partner verify the suite has internet access prior to making their reservation.

Pets Policy

ResortQuest Whistler may have a dog friendly unit available at select properties/units. Dog friendly units are limited and on request basis only at time of reservation. Maximum 2 dogs allowed in each suite per reservation. There will be a minimum cleaning fee of $75 plus GST per stay (subject to change). Dogs cannot be left unattended in the suite at anytime. Please note that we are unable to accommodate pets other than dogs. Parking Restrictions: Parking at ResortQuest Whistler properties are generally limited to 1 vehicle per reservation. Parking charges vary per property, please read the following carefully: $15/day at the following properties: Glacier's Reach and Town Plaza $16/day at the following property: The Marquise $17/day at the following property: The Aspens on Blackcomb $20/day at the following property: Cascade Lodge, Glacier Lodge and Whistler Peak Lodge GST of 5% may be applicable on select parking charges above. This varies by property. The Aspens on Blackcomb, Cascade Lodge, Glacier Lodge and The Marquise use a parking machine for payment. Glacier Lodge & Cascade Lodge parking machines only accept credit card and do not accept cash. For all other locations parking is paid for at time of check-In. All other properties offer complimentary parking for 1 car only. Some exceptions may apply, please ask for details. Most ResortQuest Whistler properties do not have overheight vehicle access. There are limited areas within Whistler for overheight vehicles. If required, please ask for details regarding overheight parking at time of your reservation. Note: Parking restrictions and fees are subject to change without prior notice and may fluctuate over Holiday weekends/periods.

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