Employee Experience

Why You Will Love Working For Our Division

  • Making a difference in people’s lives every day!
  • Great team environment
  • Gain invaluable knowledge and transferable skills
  • Opportunities for growth and advancement
  • Great parties and staff events!

Calendar:

We offer 1 practicum a year for a 3 month period in our recruiting department and 1 practicum a year for a 3 month period in our Events, Communication,Training and Development department from:

  • Mid September to Mid December in Recruiting
  • January to March in Events, Communication,Training and Development

Visit our current postings


Applications and Interviews:

Employee Experience practicums are unpaid however will provide accommodation for the term of the practicum (Please note: Staff accommodation is a taxable benefit)

For the fall practicum we typically accept applications in March/April. For the winter practicum we typicall accept applications in August/September.

If you were to be selected, we would offer you an interview either in person or over the phone as we understand that you might not be in Whistler at the time of the interviews.


Practicum Offer and Conditions:

These practicums are only open to students who are currently enrolled at a recognized Canadian post-secondary institution who require this placement to complete their program.

If you are offered a practicum you will be working full time from 30-40 hours a week.

Then Whistler Blackcomb will require the following information to hire you:

  • Work Permit (if applicable)
  • Social Insurance Number
  • Criminal Record Check (if applicable)
  • Photo Identification (Government issued, i.e., passport, driver's license, etc.)

What are the perks at Whistler Blackcomb?

 

Seasons Pass
  • As long as you remain an intern in good standing with Whistler Blackcomb you will have a season pass to access the mountains.

Retail
  • 25% off at all Whistler Blackcomb retail locations. (Please note that the discount percentage is off the full retail price of the item. No Staff Discount will be given on top of the sale price of an item.) List of WB Retail Shops »

Winter Rentals
  • 25% off rentals before 11am.
  • 50% off rentals after 11am (except during peak periods such as Christmas, President's Week, Spring Break and Easter - it will just be 25% during the holiday periods)
  • 25% off repairs with odd specials at 50% off
  • 20% off at Tuning Centres ~Ski service is $25 and snowboard is $30 (could be more depending on damage)

Food & Beverage
  • 50% off at all market style restaurants. (For on Mountain restaurants discount applies all day when on shift or when not at work all day except between 12-1:30pm)
  • 20% discount at Merlin's, Dusty's and GLC seven days a week (not including liquor)

Snow School
  • Free group lessons available when space allows in the right ability level
  • 20% discount on all Ski School Programs such as: Dave Murray Camps, Private Lessons, Ski Esprit, Roxy Camps, Extremely Canadian and Telemark Lessons.

Employee Experience Practicum

Whistler Blackcomb’s mission is to create the best memories for you…again and again!

Position Status: Unpaid practicum: (Full-time workload 30-40 hours/week). This position comes with a pass allowing unlimited skiing and riding at Whistler Blackcomb

Job Summary:
As a member of the Recruiting team, you will assist in delivering and improving exceptional guest service to our employees and potential employees, and play a vital supportive role to the Recruiting Coordinators. Enjoy a once-in-a-lifetime opportunity to play a part in Employee Experience during the 2013-2014 Winter Season while gaining invaluable experience in the world of Recruiting.

What you’ll be doing:

  • Maintain the strictest confidentiality with all material within Employee Experience Division.
  • Answer employee enquiries in person, by phone and by e-mail
  • Maintain job line and current job postings on e-mail and recruiting binders
  • Provide information and clarification to supervisors, managers and all employees on job positions, company policies and employee benefits
  • File, organize and archive all current and past employee files
  • RTP: continuous process improvement for: familiarity with passes and procedures for both WB and Intrawest employees; verifying employee status, Club Shred, credit card details, comments and SmartAccess profile.
  • Assist with Benefit and Payroll inquires
  • Maintain and update employee files in the SAP
  • Maintain Office inventories and equipment as well as gathering quotations and tenders for services required.
  • Provide assistance with Club Shred, employee communication programs and events
  • Assist with Olympic oriented projects
  • Support the recruiters when needed with projects
  • Ensure each new hire provides all personal information required to be hired, including valid satisfactory criminal record check

Qualifications:
  • Demonstrate our core values around Team play, EE, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Uncompromising Safety and Community and Environment.
  • Passion for our business and strong knowledge of Whistler Blackcomb
  • Excellent interpersonal skills, highly organized with strong ability to meet deadlines
  • Computer literate and proficiency in all aspects of Microsoft Office a must
  • 1-2 years previous experience in a customer service environment
  • Related experience or education in Human Resources preferred
  • Strong Administrative skills
  • You must be currently enrolled in a recognized Canadian post secondary school who require this  placement as part of their program.

Outcomes:
  • Obtaining firsthand knowledge of HRIS systems
  • Obtaining a better understanding how a Ski Resort Operation operates
  • Learning how to build relationships with key players i.e. supervisors and managers
  • Learning about our benefit administration plan, compensation programs and other Human Resources programs.

Human Resources Generalist Practicum

Position Status: Unpaid practicum (Full-time workload 30-40 hours/week). This position comes with a staff pass allowing unlimited skiing and riding at Whistler Blackcomb and accommodation if needed.

Job Summary:As a representative of the Whistler Blackcomb Employee Experience team, you will work with and learn from four Employee Experience departments: Organizational Development, Events and Recognition, Communication and Administration and Employee Services. In those departments you will be assisting to maintain a fair work environment with learning opportunities and multiple engaging work related activities, creation and development and innovative employee recognition initiatives, events and activities that set a standard of excellence. Your creative and enthusiastic approach will keep our employees engaged and excited about working at Whistler Blackcomb. Start/end dates for internships can be flexible and will be discussed during the interview phase.

Duties:
You will assist with various duties within Organizational Development, Events and Recognition, Communication and Administration and Employee Services which include the following:

  • Assistance with Employee Experience Officer Duties
  • Learning Curve Courses
  • Employee Performance Management
  • Employee Opinion Survey
  • Assist with Events and Recognition
  • Assistance in the planning and execution of all Employee recognition efforts and events
  • Assist in the creation and development of marketing and collateral for events
  • Assist in the evaluation process of events based on employee feedback
  • Assist in the coordination of employee social club, Club Shred, events and initiatives
  • Monitor and update Events budget with assistance of Event Coordinator
  • Assist with Communications and Administration
  • Initiate communication with departments via company intranet, printed materials and social media outlets, to promote upcoming events and activities going on around the mountain
  • Administrative duties to optimize efficiency and maintain event files and records
  • Assist with Employee Services
  • Assist in distribution of all required company equipment issued at Employee Services
  • Ongoing liaison with employees from all areas
  • Inventory counts
  • Daily laundry organization and reconciliation
  • Printing and re-printing staff passes
  • Capture Employees in the workplace in all sorts of settings on video and photo and be prepared to compile a montage at the end of internship for the use of Employee Experience collateral and other promotional materials from Employee Experience
  • Other duties as required in the Employee Experience division
  • We are a company that believes in Teamplay; throughout the season you may be asked to assist in other departments as needed
  • Build strong working relationships amongst internal departments
  • Maintain the highest level of service and professionalism at all time

Qualifications:
  • Demonstrate our core values: Safety First, Striving to be the best, and showing that we care
  • Post-secondary education, preferably in the area of Human Resources
  • 1-2 years experiences in a customer service environment
  • Previous event planning/programming, communications, administration or project coordination experience would be an asset
  • Excellent interpersonal skills, highly organized with a strong ability to meet deadlines
  • Strong administrative and writing skills
  • Intermediate to advanced proficiency in Microsoft office and desktop publishing
  • Self-starter with the ability to work independently, multi-task and prioritize
  • Creative, innovative, and animated
  • Must have a flexible schedule, as events often take place outside of typical office hours
  • You must be currently enrolled in a recognized Canadian post secondary school who require this placement as part of their program.

Outcomes:
  • Learn about general resort operations and human resources within this environment
  • Explain the principle components of planning and executing special events, facilitation of meetings, communications and other human resources functions
  • Development of event management documents; including promotional collateral, critical paths and timelines, staffing schedules, risk management plans, and communication briefs
  • Basic knowledge about monitoring a budget
  • Ability to understand how best to evaluate the success of an event
  • General knowledge of roles and responsibilities within the Employee Experience division of Whistler Blackcomb

Our Partners

Using state-of-the-art technology, TELUS unleashes the power of the internet to deliver the best solutions to Canadians at home, in the workplace and on the move.

Coca-Cola offers the world's favourite beverage brand to Whistler Blackcomb guests as a part or their memorable resort experience. As the cold drink sponsor at Whistler Blackcomb, Coca-Cola brings more than ice-cold refreshment.

Glacier Fresh Beer.Brewed in the mountain town of Creston, British Columbia, Kokanee beer is famous for it’s cool, crisp glacier-fresh taste. Kokanee is enjoyed by outdoor enthusiasts from coast to coast in Canada.

Since 1995, GMC has been the Official Vehicle of Whistler Blackcomb. GMC trucks and SUVs give you the performance, engineering and technology to get you, your family and friends and all their gear to and from the mountain any time of the year.

Monster Energy

Monster Energy

Nintendo

Nintendo of Canada

Smirnoff

Smirnoff is proud to be the vodka sponsor of Whistler Blackcomb. From extraordinary event experiences, to the latest in Music, Nightlife and extraordinary Cocktails. The world's best cocktails start with Smirnoff.

Samsung

Samsung Canada is proud to be the official electronics partner and preferred supplier of Whistler Blackcomb. As a world leader in digital technology, Samsung Canada enables Whistler Blackcomb to enhance the resort experience in new and innovative ways.

The Globe and Mail, Canada's National Newspaper, daily offers unparalleled national, international and business reporting, analysis and commentary to all the guests and patrons of Whistler Blackcomb.

Jackson Triggs

Our name represents a long-standing tradition of producing premium wines from Canada and around the world; it is your guarantee of outstanding quality and an uncompromising commitment to making great wine. We’ve got a wine for that.

American Express is the official Card of Whistler Blackcomb. The sponsorship program brings unique offers, purchase incentives and rewards for American Express® Cardmembers. ®,™: Used by Amex Bank of Canada under license from American Express


GET READY FOR ACTION!

A ton of flavors. A taste that stands out

GoPro makes the world’s best selling and most versatile cameras, enabling people to capture immersive and engaging footage of themselves during their favorite activities.

Avis

Avis Car Rental and its subsidiaries operate one of the world's best-known car rental brands with approximately 5,200 locations in more than 165 countries.

Arc'teryx

Arc'teryx

Gore-Tex

W.L. Gore & Associates, the makers of GORE-TEX® products, is proud to be the official technical fabric sponsor of Whistler Blackcomb. GORE-TEX® products are wearable weather protection that keeps you dry and comfortable from head to toe in any kind of weather.

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