Cancellation & Refund Policies

PAYMENT, CANCELLATION & REFUND POLICIES

Our goal at Whistler Heli-Skiing is to exceed our guest expectations, but sometimes there are circumstances that are beyond our control.

• If we do not fly, you will receive a full refund. We will do our best to reschedule your ski day based on availability.
• Date changes are allowed with no penalty prior to 10 am the day before you’re scheduled to fly.
• If you cancel after 10 am the morning before your fly day you will be charged a cancellation fee of $200/person plus applicable taxes.
• If you cancel on the morning of your intended fly day, there will be no refunds.
• If we cancel during the ski day, you will be refunded based on the amount of runs skied.
• If you cannot complete all of runs due to injury, illness, or ability there will be no refund.

*Note: Whistler Heli-Skiing reserves the right to modify its refund policy at any time.