Please check-in to the Whistler Heli-Skiing store in the Carleton Lodge a minimum of 24 hours prior to your ski day, preferably as soon as you arrive in Whistler. Late check-ins will be accommodated with notification.
You will be required to sign a release of liability waiver and provide us with important information so that you are grouped correctly.
Your seat may be forfeited if you have not checked in with us by 4 p.m. on the day prior to your ski day.
All members of your party who are heli-skiing must be present to sign a waiver.
You may arrange your rental powder skis or snowboard while signing a waiver.
We recommend you confirm the weather forecast for your ski day on check-in. Date changes are allowed with no penalty prior to 10 a.m. the day before your ski day.
Cancellations and date changes received after 10 a.m. the day prior to skiing will be subject to a fee of $200 per person (plus tax) and is non-refundable on the morning of your ski date.

Morning Schedule & Meeting Times

8:15 a.m. check-in at the Carleton Lodge for guests requiring a.m. rentals.
8:30 a.m. check-in at the Carleton Lodge for guests that do not require rentals.
If your heli-ski day is cancelled due to weather or snow conditions, you will be telephoned between 7:45 and 8:00 a.m. If you do not receive a call by 8 a.m., please report to the Heli-Ski store at 8:15 or 8:30 a.m. as required.
After reporting to the store you will proceed to the Powder Hut. At the Powder Hut, your guides will introduce themselves and assemble your group for a heli-ski introduction.
You will leave with your guide for the Whistler Heliport, which is a 10-minute drive north of the village. At the heliport, you will receive additional instruction on helicopter safety as well as a transceiver orientation.

Ski Day

Your guide will choose the best ski area for the day based on current conditions. Consideration will be given to wind, temperature and new snowfall prior to making a decision.
You will ski with your guide all day in our legendary terrain.
Enjoy a delicious lunch in the backcountry with your group.
If you purchased a Classic or Elite heli-ski package, a professional photographer will accompany the group to capture one of your runs on video and with still pictures.

Important Information

Please turn your cell phone off while skiing due to interference with the avalanche transceiver.
Music or headphone use is not permitted while skiing.
No smoking is permitted near the helicopter.

Après Heli

The heli-ski day ends with après at the Bearfoot Bistro Heli-Lounge—a chance to unwind with your guide and friends.
We return between 2:30 and 5 p.m. (depending on weather and the number of runs taken).
For those skiing in the Bell 205/212 helicopters, relive your day through our video and photo presentations.
Non-skiing friends and family are welcome.

What to Wear

Please dress the same way you would for skiing on Whistler Blackcomb.
Goggles are a must.
Sunglasses with retention straps are acceptable in the spring only.
Sunscreen is mandatory in the spring.
Please bring a helmet or warm winter hat.
Ball caps are not recommended.
All participants are provided with, and must wear, a small backpack containing a shovel and probe.
Unless you carry an avalanche airbag or have your own shovel and probe, personal bags must be left behind.
Nothing may be left in the helicopter.
Personal music players are not permitted throughout the heli trip.
GoPro cameras cannot be worn on the chest as it may interfere with the transceiver signal.

EQUIPMENT

We recommend equipment rentals to suit the conditions from our rental shop, the Powder Hut.
Please complete rentals the evening before your ski day.
Our ski technicians will assist you in selecting the correct powder skis for the current snow conditions as well as your skiing ability.
Please bring your own ski poles and ski or snowboard boots, as we do not rent these items.