NEW Lodging POLICIES
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Flexible Booking Policies
To view lodging booking policy details, please click on the tab below based on your date of arrival. These policies apply to Lodging Ovations properties:
- Evolution Whistler
- First Tracks Lodge
- Legends Whistler
For all other properties, please consult your Travel Consultant or Booking policies during the online booking process.
For Arrivals
April 17, 2022 - December 15, 2022
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
December 16, 2022 - January 7, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 45 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 45 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 45-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
January 8, 2023 – April 9, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 30 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 30-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
April 10, 2023 – May 18, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
May 19, 2023 - September 4, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 14 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 14 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 14-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
September 5, 2023 - November 22, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals
November 23, 2023 - December 14, 2023
Deposit: | First night payment in full. Non-refundable when reservation is made. |
Final Payment: | Full and final payment is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable. |
Cancellation: | Reservations cancelled at least 30 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 30-day window are non-refundable and non-changeable. |
*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
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