NEW Lodging POLICIES

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Flexible Booking Policies


To view lodging booking policy details, please click on the tab below based on your date of arrival. These policies apply to Lodging Ovations properties:

  • Evolution Whistler
  • First Tracks Lodge
  • Legends Whistler

For all other properties, please consult your Travel Consultant or Booking policies during the online booking process.

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For Arrivals

April 17, 2022 - December 15, 2022

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

December 16, 2022 - January 7, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 45 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 45 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 45-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

January 8, 2023 – April 9, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 30 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 30-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

April 10, 2023 – May 18, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

May 19, 2023 - September 4, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 14 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 14 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 14-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

September 5, 2023 - November 22, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 7 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 7 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 7-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).
For Arrivals

November 23, 2023 - December 14, 2023

Deposit: First night payment in full. Non-refundable when reservation is made.
Final Payment: Full and final payment is due 30 days prior to arrival, at which time the reservation is non-refundable and non-changeable.
Cancellation: Reservations cancelled at least 30 days prior to arrival are refundable, excluding deposit*. Any changes made to a reservation within the 30-day window are non-refundable and non-changeable.

*Flexible booking policy cannot be used or later applied to reservations made in conjunction with a specific promotional offer (which requires advance purchase and is entirely non-refundable and non-changeable from the time the reservation is made).

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