Contact Us

It is through the valuable information provided to us by our clients that we continually grow and improve. Whistler Blackcomb welcomes your feedback and will answer any questions you might have. To help us respond to your inquiry, please email our Guest Services team. Response times to email requests vary, but we usually respond within 48 hrs.
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Guest Services

Location Dates Hours*  
Whistler Village Guest Services
Located next to the Whistler Village Gondola in Skiers Plaza
November 23 - March 2
March 3 - May 16
May 17 - 20
May 21 onwards
8:00am - 4:00pm
8:00am - 4:30pm
8:00am - 8:00pm
9:00am - 8:00pm
Find on Map
Blackcomb Guest Services
(In the Upper Village)
Located at Blackcomb Daylodge, next to Merlin's Bar and Grill
November 23 - March 2
March 3 - April 14
April 15 - May 20
May 21 onwards
8:00am - 4:00pm
8:00am - 4:30pm
Closed
9:00am - 5:00pm
Find on Map
Whistler Creekside Guest Services
Located at Legends Hotel, 2036 London Lane, Whistler
November 23 - March 2
March 3 - May 20
May 21 - June 7
June 8 onwards
8:00am - 4:00pm
8:00am - 4:30pm
Closed
9:00am - 7:00pm
Find on Map
Carleton Lodge Guest Services
Located inside the Carleton Lodge, across from Whistler Village Gondola
November 23 - April 14
April 15 onwards
3:30pm - 6:00pm
Closed
Find on Map

*Hours of operation are subject to change.

Please note: Whistler Blackcomb remains cashless. Payments can be made using all major debit cards, credit cards, and Whistler Blackcomb gift cards. Not all locations accept contactless/tap payment at this time, including Guest Services.



Snow School Sales


Location Dates Hours*  
Whistler Village Snow School Sales
Located next to the Whistler Village Gondola in Skiers Plaza
November 23 - March 2
March 3 - April 28
April 29 onwards
8:00am - 4:00pm
8:00am - 4:30pm
Closed until Winter 24/25
Find on Map
Blackcomb Snow School Sales
(In the Upper Village)
Located at Blackcomb Daylodge, next to Merlin's Bar and Grill
November 23 - March 2
March 3 - April 14
April 15 onwards
8:00am - 4:00pm
8:00am - 4:30pm
Closed until Winter 24/25
Find on Map
Whistler Creekside Snow School Sales
Located at Legends Hotel, 2036 London Lane, Whistler
November 23 - March 2
March 3 - April 28
April 29 onwards          
8:00am - 4:00pm
8:00am - 4:30pm
Closed until Winter 24/25
Find on Map
Carleton Lodge Snow School Sales
Located inside the Carleton Lodge, across from Whistler Village Gondola
November 23 - April 14
April 15 onwards
3:30pm - 6:00pm
Closed until Winter 24/25
Find on Map

*Hours of operation are subject to change.

Please note: Whistler Blackcomb remains cashless. Payments can be made using all major debit cards, credit cards, and Whistler Blackcomb gift cards. Not all locations accept contactless/tap payment at this time, including Guest Services.



Bike School Sales


Location Dates Hours*  
G1 Bike School Sales
Located next to the Whistler Village Gondola in Skiers Plaza
May 17 - 20
May 21 onwards              
8:00am - 8:00pm
9:00am - 8:00pm
Find on Map

*Hours of operation are subject to change.

Please note: Whistler Blackcomb remains cashless. Payments can be made using all major debit cards, credit cards, and Whistler Blackcomb gift cards. Not all locations accept contactless/tap payment at this time, including Guest Services.

WHISTLER BLACKCOMB RESERVATION CENTRE

Mountain product sales and information including lift tickets, passes, lessons, rentals and general inquiries.

Reservation Centre hours of operation (PST - Pacific Standard Time):


 
Toll-Free within North America:
1-800-766-0449
Toll-Free within the United Kingdom: 0800-587-1743
Toll-Free within Australia: 1-800-04-1997
All other International Guests: 604-967-8950
Email: Whistler Blackcomb Reservations
and Guest Enquiries
  Guest Feedback*
*Guest Feedback for Whistler Blackcomb guest feedback and comments.

 
Whistler Blackcomb Reservation Centre  
November 23 - May 20 8:00am - 5:00pm
May 21 onwards 9:00am - 5:00pm 

RESORT RESERVATIONS WHISTLER (RRW)

Resort Reservations Whistler (RRW) provides complete vacation planning including lodging, transportation, lift tickets, lessons, rentals & activities.

Call Centre Hours of Operations (PST - Pacific Standard Time):


 
North America Toll-Free:
1-888-403-4727
Outside North America: 604-210-0555
UK Toll-Free: 08-00-031-4068
Australia Toll-Free: 1-800-04-1997
New Zealand Toll-Free: 001-800-44-22-1122
Hong Kong Toll-Free: 001-800-44-22-1122
China Toll-Free: 00-800-44-22-1122
Germany Toll-Free: 00-800-44-22-1122
Japan Toll-Free: 010-800-44-22-1122
0061-010-800-44-22-1122
0041-010-800-44-22-1122
001-010-800-44-22-1122
0033-010-800-44-22-1122
Singapore Toll-Free: 001-800-44-22-1122
Mexico Toll-Free: 01-800-062-1675
Denmark Toll-Free: 00-800-44-22-1122
Global Toll-Free: +800-4422-1122
E-mail: Whistler Blackcomb Central Reservations


HOURS
DAILY: 9:00am - 5:00pm

 

Snow Report

Vancouver: 604-687-7507
Whistler: 604-932-4211

Ski Patrol

All Calls: 604-935-5555

 

Group Sales and School Programs
 

Toll-free in North America: 1-888-932-3400

WHISTLER BLACKCOMB ADMINISTRATION MAILING ADDRESS:

Whistler and Blackcomb Mountains
4545 Blackcomb Way,
Whistler, B.C. V8E 0X9
Canada