GUEST SERVICES

Smoke-Free

To preserve the pristine alpine environment our guests come here to experience, Whistler Blackcomb is smoke-free.

Smoking of any kind (tobacco, marijuana, e-cigarettes and vaporizers) is prohibited anywhere on Whistler Blackcomb property. Thank you for your cooperation and your consideration of other guests. Enjoy the fresh air. 

Whistler Blackcomb property includes:

• All chairlifts and gondolas
• Lift lines
• Ski runs
• Valley base areas, including Skier’s Plaza, Blackcomb Base and Creekside Base
• All Whistler Blackcomb parking lots, including Day Lots 6, 7 & 8 and the Creekside Parkade
• All Whistler Blackcomb bar and restaurant locations, including patios
• Hiking trails
• Whistler Mountain Bike Park trails

Please note Whistler Blackcomb’s smoke-free policy does not apply to all of Whistler. Smoking is still permitted in the Resort Municipality of Whistler (RMOW) in areas that are in compliance with the Municipal Tobacco Control Laws. More information about the RMOW’s smoking policy can be found at https://www.whistler.ca/smokefree.

Lost and Found

The Whistler Guest Services Lost and Found department will be accepting the following items:

• Wallets
• Keys
• Phones
• Cameras
• ID and Cards 

If you have lost one of the above items please visit the Guest Services location closest to where you lost your item to see if it has been handed in. If your item is not at one of the Guest Services locations please log a case on Chargerback.com. Please provide as much detailed information as possible to better assist us with identifying your item in the event it is handed in. Our team will contact you if we have an item handed in that matches the description you provide.

Alternatively, please check with the RCMP and any other businesses in the area that you may have left the item.

We will keep lost items for a set period and then after such time these items will be destroyed/donated.

LOST & FOUND CONTACT INFORMATION: wblostandfound@vailresorts.com