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Prepare For Your Lesson

Arriving prepared for your lesson is key to maximizing your day on the slopes with your instructor. Below you can find information on where to go, what to expect, and what to bring.



On your first day of lessons, please check-in at least 30 minutes before the start of your lesson. If you arrive late and cannot complete check-in prior to the check-in end time, we may not be able to accommodate you in a lesson for that day. If you are renting equipment and will need to pick it up on the morning of your lesson, please arrive at least an hour before the start of your lesson.


Pick up tickets and rentals at least one hour prior to your first lesson at any of the following Snow School Sales locations.

Snow School Sales Locations Hours
Base of Whistler Mountain
Next to the Village Gondola
8:00am - 5:00pm 7 days a week
November 24, 2022 - April 16, 2023
Blackcomb Daylodge
Base of Blackcomb Mountain
8:00am - 5:00pm 7 days a week
November 24, 2022 - April 16, 2023
Creekside 8:00am - 5:00pm 7 days a week
November 24, 2022 - April 16, 2023


The lesson location, as selected at the time of booking, will be listed on your confirmation email. You must check-in for the lesson at the location where your lesson is booked. If you arrive at the incorrect location, your reserved lesson may not be available. Check your confirmation email for your lesson location, look for the flags, tents or signage to guide you, or ask an employee for assistance. Please contact us in advance if your lesson needs to be moved.

  • Adult Group Lessons:
    • Whistler Village Beginner (Ski and Snowboard): Meet at the Ultimate Base tents in Skiers Plaza near the base of Fitzsimmons Chair at 9:30am, or 12:30pm for a PM lesson
    • Whistler Alpine Advanced (Ski and Snowboard): Meet at the Ultimate Alpine flags at the Top of Whistler Village Gondola at 9:45am
    • Blackcomb Village Beginner (Ski only): Meet at the Ultimate Base tent at Blackcomb Base near the base of Blackcomb Gondola at 9:30am
    • Blackcomb Alpine Advanced (Ski only): Meet at the Ultimate Alpine flags at the top of Blackcomb Gondola at 9:45am
  • Teen Group Lessons (13-18):
    • All lessons meet on the Patio of Garibaldi Lift Company (GLC) in Skiers Plaza at 8:15am
  • Child Group Lessons (3-12)
    • Whistler Village Kids (Ski and Snowboard daily): Meet outside Whistler Kids at the base of Whistler Village Gondola at 8:30am
    • Blackcomb Kids (Ski daily, and Ski Adventure Camp): Meet outside Whistler Kids at Blackcomb at the base of Magic Chair at 8:30am
    • Creekside Kids (Ski daily, and Ski Adventure Camp): Meet outside Whistler Kids at Creekside across from Dusty’s at 8:30am
  • Private Lessons:
    • Whistler Village - Private Lesson tent in Whistler Skiers Plaza at the base of Fitzsimmons Chair
    • Blackcomb Base - Private Lesson tent next to Snow School hut at the Base of Blackcomb Gondola
    • Private lesson meeting times: Full Day: 9am, Morning Lesson: 8:45am, Afternoon Lesson: 12:30pm
  • Specialty Lessons
    • Extremely Canadian - Steeps Ski/Snowboard Camps at Whistler Village: Meet on the EBCB Patio at the base of Whistler Village Gondola at 8:15am
    • Women’s Ski Camp: Meet on the Merlin’s patio at Blackcomb at 9am
    • Showcase Women’s Snowboard Camp: Meet outside the Showcase store across from lululemon at 9am
    • The Camp: Meet in Pika’s in the Roundhouse at 9am



What To Expect

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Prep For The Lesson

Best pricing is available online, in advance. To book a group lesson within 24 hours or a private lesson within 48 hours, please visit one of our Snow School sales locations or call ahead. Our cancellation policy is available here. Make sure all members of your group have a pass or lift ticket and rent gear if needed.

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Early Is On Time

Arrive 30 minutes before the lesson to allow time for check-in. If you or your child are picking up rental gear, arrive 60 minutes early.

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Check-In For The Day

Check-in for the lesson at the location or base area you selected while booking. 

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Meet Our World-Class Instructors

All group lessons will be sorted by ability level and child lessons will be sorted by age. The instructor will determine a plan for the day based on individual needs or group goals. 

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World-class instructors will help all participants have fun exploring more of the mountain by practicing new techniques at their own pace. All full day lessons will include a break for lunch, with food provided only for full day child lessons. Half day lessons do not include lunch.

 Pick Up Gray


If you are dropping off a child, make sure to confirm location and pick-up time. The instructor will provide a summary of their lesson and your child's progress at pick-up. 


Gratuities: Instructor gratuity is at your discretion. Please note, a 15-20% gratuity based on the cost of the lesson will make your instructor feel very appreciated and valued. 


What ski and snowboard lesson offerings will you provide this year at your resorts?
We are pleased to offer a range of ski and snowboard programming including group and private lessons as well as season long and specialty programs. Specific details can be found on our Snow School pages.


When will season long programs be available for enrollment?  
Season long programs will be available for registration by mid-September. 


What is included with a ski or snowboard lesson?  
Each lesson will include professional instruction from one of our instructors. Full day lessons will include a break for lunch, and full day group lessons for children will include lunch. Participants will be responsible for bringing or purchasing their own food in private lessons, group lessons for adults, and season long and specialty lessons for children.


Do lessons Include rentals and lift tickets? 
No, lessons do not include lift tickets or rentals. These items must be purchased separately, and all lessons require a valid lift ticket. While purchasing a group lesson, you can add-on lift tickets and rentals at a discounted rate. You may bring your own equipment. Passes are available to purchase here. Buy in advance and online for the best rates. 


What should I bring to my lesson?  
Weather conditions will vary and remember you will spend the day outside! We recommend dressing in layers including warm clothes, googles/sunglasses and sunscreen. For complete details on what to bring and where to go, read more here.  


What if I have special needs or requests, e.g. Drug or Food Allergies? 
While we do our best to accommodate dietary needs and offer different options whenever possible, severe allergy concerns or specific circumstances would be best discussed with the school staff directly prior to visiting. 


Will face coverings be required in Snow School this season?
No. In accordance with the BC Provincial Health Order, Face coverings are not required in indoor settings, including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and public transportation.


What is the cancellation and refund policy for Snow School lessons? 
Changes or cancellations can be made in advance of your lesson date by contacting the Snow School directly. Any Snow School group or private lesson product that is cancelled prior to 48 hours of the lesson start time will be issued a full refund. Group or private lesson cancellations within 48 hours of the lesson start time will be charged a cancellation fee equal to 50% of the cost of the lesson in the case of a single day reservation.

Lessons are never cancelled due to weather while the resort is operational. For more detailed information on refunds and cancellations, please refer to the Terms of Sale