Our Commitment To Safety‚Äč

We remain committed to doing everything we can to help keep you safe this season, so you can focus on having a great time on the mountain. Learn more about the steps we’re taking for the 2022-2023 season below.

 

Travel Updates: Effective October 1, 2022


Planning to visit Whistler Blackcomb this winter? Canadian restrictions + requirements related to COVID-19 have been relaxed – here’s the latest key things to know:

  • Travellers no longer need to submit public health information through the ArriveCAN app or website prior to arrival into the country.
  • Visitors no longer need to carry out COVID-19-related quarantine or isolation.
  • For more information visit the Government of Canada’s website, and for details on what to expect on mountain, please see more information below.
 

What You Need to Know:

In accordance with the new BC Provincial Health Order, Face coverings will no longer be required in indoor settings, including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and public transportation.

All of our policies are subject to change based on the evolving nature of the pandemic as well as federal, provincial, and local public health guidelines. For more information on local guidelines, visit http://www.vch.ca/covid-19/covid-19-faqs. For provincial regulations and guidelines, visit the website here. or the British Columbia Centre for Disease Control at the website here.

Please stay home if you are sick or experiencing symptoms of COVID-19. To learn more about our safety protocols, please read on.

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Mountain Access

We will not have a mountain reservation system this season and will load lifts and gondolas at normal capacity, optimizing
guest movement around our resorts.  

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Face Coverings

In accordance with the new BC Provincial Health Order, Face coverings will no longer be required in indoor settings,
including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and public transportation.

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Dining Reservations

Guests are no longer required to book a reservation to eat at our on-mountain restaurants.

 

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Dining Vaccinations

In accordance with BC Provincial Health Orders, guests are no longer required to show proof of
COVID-19 vaccination to dine.

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Cashless Transactions

For guest and employee safety, all transactions will be cashless unless otherwise required by local law. This includes at our
hotels, restaurants, ski and ride school, and all other points of sale. For the best experience, book and pay online in advance.  

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Cleaning and Disinfecting Enhancements

Hand sanitizing stations are provided throughout the resort. We are frequently using EPA-approved products that kill the COVID-19
virus on all of our high-touch surfaces and restrooms, and we are applying enhanced cleaning and disinfecting practices across
our resort, including in our gondola cabins.

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Daily Employee Health Screenings

All employees are required to undergo daily health screenings, regularly wash their hands, and stay home if sick or feeling sick.

FREQUENTLY ASKED QUESTIONS (FAQs)

Will Vail Resorts require indoor face coverings this season?
In accordance with the new BC Provincial Health Order, Face coverings are no longer required in indoor settings, including in our gondolas, restaurants, lodging properties, restrooms, retail and rental locations, and public transportation.

 

Do I have to wear a face covering indoors if I show proof of vaccination?
No, face coverings are no longer required indoors.

Will I need a proof of vaccination for my wedding, conference or event?
In accordance with BC Provincial Health Orders, guests are no longer required to show proof of COVID-19 vaccination to dine and no longer required to wear a face mask indoors. Please see the BC Provincial Health Orders here.

 

Are employees still required to do health screenings?

Yes, at all of our resorts, employees are still required to complete daily health screenings before coming onsite to work.

 

What if an employee tests positive for COVID-19?
Any employee who tests positive for COVID-19, will not be permitted to work, will follow applicable quarantine/isolation protocols, and will be eligible for Emergency Sick Leave as applicable.

 

Are you requiring your employees to be masked?
No, face covering are no longer required for employees in guest-facing positions.

For a complete list of FAQs, visit our help center.

COVID-19

Exposure to COVID-19 is an inherent risk in any public location where people are present.  The resort has implemented protocols to prioritize guest health and safety, but we cannot guarantee you will not be exposed to COVID-19 during your visit.  The risk of being exposed or becoming sick due to COVID-19 cannot be eliminated.  Every skier and rider shares the responsibility for a safe and healthy skiing experience.  It is your responsibility to read and comply with all instructions and signage posted at the resort and on the resort’s website.  Stay home if you are sick or experiencing symptoms of COVID-19.  Wear a face covering in designated areas and maintain at least 2 meters physical distancing from other guests, including in lift lines.  Wash and sanitize your hands frequently.